AMS Controls is a customer driven, service oriented company. We make the best and most reliable control system on the market. We realize, however, that things can go wrong. That is why our service departments are here when you need them.

Our Customer Support department is just a toll-free call away. Trained technicians can answer questions about installing, setting up, and fine tuning our controls. There's never a charge for phone support at AMS. Emergency phone assistance is available 24 hours a day, seven days a week.

AMS support technicians are available for on-site installation assistance and training. They ensure that every system is installed to our exact specifications and that all employees are properly trained -- saving costly delays.

Because production cannot wait, AMS provides expedited repair service to have your machine running as quickly as possible.  Controllers sent in for repair via an overnight delivery service are given priority and shipped back to our customers typically within two days.

Customer Support representatives are available at AMS Controls by dialing 1-800-334-5213 from the US and Canada or by dialing 314-344-3144 from anywhere else. Emergency phone support service is available during non-business hours.

Email Customer Service at Support@AMSControls.com

Eclipse Support

Product Manuals

Troubleshooting Problems

Knowledge Base (KB)

XL200 Flash Program (Self-Extracting Zip, 1.3 MB)
XL200 Flash Procedure (pdf, 980 KB)
Note: This program requires an additional file from AMS.