Support > Knowledge Base > XL200 Series Controllers > Error Codes > 13 - Tools locked out by Eclipse.
This message can sometimes be seen when entering the Setup\Tool Data menu.
Cause
The XL200 series machine controller is designed to be integrated with the Eclipse Production Management System. There could be times when the machine operator and Eclipse are attempting to access certain editing menus at the same time. To prevent problems from occuring, only 1 "user" (the operator or Eclipse) can be allowed to edit those menus at any given time.
If Eclipse is uploading Tool Data information, or downloading a Tool Library, the operator is locked out of the Setup\Tool Data menu. Once the transmissions are complete, the operator will be given access to the Setup\Tool Data menu again.
If the operator isn't patient, or becomes confused and turns the controller power off, it will take even longer to reconcile the Setup\Tool Data information since the XL200 must now update Eclipse with its current state before Eclipse can continue to download tooling parameters.
A similar message will be seen at the Eclipse PC if the scheduler attempts to upload/download tooling parameters to/from the machine while the operator is in the Setup\Tool Data menu. Eclipse can not upload or download tooling parameters while the controller displays the Setup\Tool Data menu.
Remedy
Wait until Eclipse has finished uploading or downloading Setup\Tool Data information. Generally, the entire process only takes a few seconds.
In the event the controller gets "hung up" in this state, try the following steps:
- Cycle controller power.
- Try uploading Tool Data parameters (Eclipse\Maintenance\Machine Tool Setup), or downloading a Tool Library from Eclipse.
- Verify all current controller setup parameters are recorded in Eclipse, then clear memory.
If the Setup\Tool Data menu constantly hangs up with this message, it could indicate an ongoing communication problem between the XL200 controller and Eclipse. Contact AMS Controls Technical Support to verify communication settings, and network cabling/wiring.