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Technical Support

• About Support
• Contact Support
• Field Service
• Installing TeamViewer

• Roll Forming - Whitepapers and Presentations

  • A Case for Computer Integrated Manufacturing (CIM)
  • Basic Methods of Length Control
  • Benefits of Computer Integrated Manufacturing (CIM) - Deutsch
  • Coil Handling
  • Continuous Improvement - Tube & Pipe Journal
  • Continuous Improvement in Roll Forming
  • Encoder Tracking and Mounting
  • Improving Roll Forming Operations
  • Part Marking
  • Roll Forming and Industry 4.0
  • Roll Forming: The Four Basic Machine Types
  • Servo Control for Improving Roll Formed Production
  Show all articles ( 4 ) Collapse Articles

XL200 Series Support

• About the Controller

  • XL200 Version Information

• Applications

  • BOSS Shear
  • Brake & Hump - XL200CLU
  • Closed Loop Flying Die / Die Accelerator
  • Closed Loop Stopping
  • Open Loop Flying Boosted Press
  • Open Loop Flying Die
  • Open Loop Stopping / Feed-to-Stop

• Battery Replacement

  • XL200 Battery Replacement - Rev AB
  • XL200 Battery Replacement - Rev C ECO 1263
  • XL200 Battery Replacement - Rev C ECO 1449
  • XL200 Battery Replacement - Rev D

• Configuration & Other Procedures

  • Battery Replacement
  • Calibrating the Touchscreen of an XL200 Controller
  • Extending XL200 Controls with PLC Integration
  • Solving Memory Loss and Computer Lockup Problems
  • Using Product Codes for Machine Positioning in the XL200 Series Controller
  • Using Setup Configurations in the XL200 Series Controller
  • Using Tool Configurations in the XL200 Series Controller
  • XL200 Direct Ethernet Communication with Eclipse Classic

• Downloads

  • Flash Wizard and Instructions
  • Flash Wizard Programming Instructions

• FAQ

  • XL200 Frequently Asked Questions (FAQ)

• Length Variance

  • Encoder 10-Turn Test
  • Encoder Tracking and Mounting
  • Troubleshooting Encoder Alignment

• Manuals

  • XL120 to XL220 Conversion Chart
  • XL200 Closed Loop Operator's Manual v2
  • XL200 Open Loop Operator's Manual v2
  • XL200 Series V1 Manual
  • XL200 Technical Reference Installation Guide
  • XL200CL Series V1 Manual
  • XL220 HVAC Operator Manual
  • XL270CL Supplement

• Miscellaneous

  • Cleaning Controller Screens
  • Language Barcodes
  • Technician Guide to MODBUS v2
  • XL120 to XL220 Conversion Chart
  • XL200CLRE Boss Shear Setup Instructions
  • XL2XXCL v3 General Electrical Block Diagram

• Quick Sheets

  • XL200 Quicksheet (Chinese Simplified)
  • XL200 Quicksheet (Chinese Traditional)
  • XL200 Quicksheet (English)
  • XL200 Quicksheet (French-Canadian)
  • XL200 Quicksheet (German)
  • XL200 Quicksheet (Italian)
  • XL200 Quicksheet (Russian)
  • XL200 Quicksheet (Spanish)

• Scrap Reduction

  • Reducing Scrap with a Front Shear
  • Scrap Reduction Using Two Encoders
  • Scrap Tracking

• Switch Settings & I/O

  • XL208CL Switch Settings and I/O
  • XL220 Switch Settings and I/O
  • XL2XX Switch Settings and I/O
  • XL2XXCL Switch Settings and I/O

• Updating the Controller

  • Flash Wizard and Instructions
  • Flash Wizard Programming Instructions
  • Update XL200 Software

• Using the Controller

  • Bar Code Scanners
  • Bar Code Scanners for Data Entry
  • Boosted Dies
  • Calculating Press Reaction
  • Checking Press Consistency with Oscilloscopes
  • DIP Switch Configuration
  • Punch Programming on the XL200
  • Sending Saved Parameters or Tool Libraries from Eclipse Classic to XL Controller
  • Understanding the XL200 Part Queue
  • Using Product Codes for Machine Positioning in the XL200 Series Controller
  • Using Setup Configurations in the XL200 Series Controller
  • Using the Stitching Feature
  • Using Tool Configurations in the XL200 Series Controller
  • XL200 Error Codes
  • XL200 Parameters
  Show all articles ( 7 ) Collapse Articles

• Whitepapers

  • BOSS Shear
  • Brake & Hump - XL200CLU
  • Calculating Press Reaction
  • Checking Press Consistency with Oscilloscopes
  • Closed Loop Flying Die / Die Accelerator
  • Closed Loop Stopping
  • Coil End Point
  • Extending XL200 Controls with PLC Integration
  • Open Loop Flying Die
  • Open Loop Stopping / Feed-to-Stop
  • Tailout Sensor
  Show all articles ( 3 ) Collapse Articles

Eclipse Support

• Requesting Eclipse Classic Support

• About Eclipse

  • Eclipse Classic Release Notes
  • Eclipse Classic Version Information

• Brochures

  • Eclipse Brochure - German
  • Eclipse Brochure - Spanish
  • Eclipse Classic Brochure

• Computer Integrated Manufacturing (CIM)

  • A Case for Computer Integrated Manufacturing (CIM)
  • Benefits of Computer Integrated Manufacturing (CIM) - Deutsch
  • Coil Inventory Management with CIM
  • Improving Production Capacity with Computer Integrated Manufacturing (CIM)
  • Mistakes Happen! CIM for Mistake Prevention in Roll Forming
  • Roll Forming and Industry 4.0
  • The Quality Gap

• Downloads

  • Crystal Reports for Eclipse v4_1_80
  • Download Eclipse Classic
  • Eclipse Classic Backup Batch File
  • Installing TeamViewer
  • TeamViewer Installation

• Eclipse Licenses

  • Transferring an Eclipse Classic License
  • Upgrading to an Eclipse Classic Multi-User License and Installing a Node

• FAQ

  • Eclipse Classic Frequently Asked Questions (FAQ)

• Manuals

  • Eclipse Classic Manual
  • Production Records Translation
  • Setting up Preventative Maintenance in Eclipse Classic
  • VLINX ESR901 Converter Installation Configuration

• Technical Specifications

  • Eclipse Classic ASCII Data Transfer Specifications
  • Eclipse Classic Technical Specs
  • Eclipse Classic Technical Specs - Spanish
  • Eclipse Classic XML Data Transfer Specification
  • Eclipse File Transfer Specification for HVAC
  • Eclipse SQL Data Transfer Specifications

• Updating Eclipse

  • Download Eclipse Classic
  • Installing Eclipse Classic Software Updates
  • Installing TeamViewer
  • Update Eclipse Classic

• Using Eclipse

  • Automatically Starting Eclipse Classic
  • Cable Specifications for RS Communication
  • Coil Validation
  • Creating an Eclipse Classic Package File
  • Deleting Done Orders in Eclipse Classic
  • Eclipse Classic Hardware Requirements
  • Eclipse Classic Permissions - XLSecurity.exe
  • Eclipse Connections
  • Eclipse Data Exchange Options
  • Establishing Communication with Eclipse
  • Implementing Scrap, Delay, and Employee Codes in Eclipse Classic
  • Interfacing Eclipse to External Data Systems - Importing and Exporting
  • Material Code Query
  • Missing Snapshot or Dates for Reports in Eclipse Classic
  • Order Downloading Options in Eclipse Classic
  • Performing Eclipse Classic Automatic Backups
  • Performing Eclipse Classic Manual Backups
  • Preventative Maintenance Made Easy
  • Replacing a Controller / Recovery from a Memory Clear
  • Reporting from Archived Data
  • Reporting from Archived Data
  • Requesting Eclipse Classic Support
  • Sending Saved Parameters or Tool Libraries from Eclipse Classic to XL Controller
  • Using a Proxy Server
  • VLINX ESR901 Converter Installation and Configuration
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Pathfinder Support

• About Pathfinder

  • Pathfinder System Information
  • Pathfinder v2 Release Notes
  • Pathfinder v4 Release Notes
  • Pathfinder v5 Release Notes

• Brochures

  • Jorns Pathfinder Brochure
  • Pathfinder Brochure - Long Folders
  • Pathfinder Brochure - Short Folders
  • Pathfinder Brochure - Spanish
  • Roper Whitney Pathfinder Brochure
  • Schechtl Pathfinder Brochure

• Calibration, Configuration & Other Procedures

  • Calibrating the Backgauge - Pathfinder v2
  • Calibrating the Machine - Pathfinder v2
  • Calibrating the Touchscreen - Pathfinder v2
  • Cleaning Controller Screens
  • Extracting the Pathfinder SDF from a 5XXX/6XXX Machine
  • Installing TeamViewer
  • Pathfinder PC Backup/Restore/Import Procedure - Pathfinder v2
  • Pathfinder PC BIOS Configuration - 5X00
  • Pathfinder PC BIOS Configuration - 6X00
  • Solving Memory Loss and Computer Lockup Problems
  • XL250BB Backup/Restore Function
  Show all articles ( 3 ) Collapse Articles

• Downloads

  • Installing TeamViewer
  • TeamViewer Installation

• FAQ

  • FoldGuard Frequently Asked Questions (FAQ)
  • Pathfinder Frequently Asked Questions (FAQ)

• FoldGuard Laser Safety System

  • FoldGuard Alignment Guide
  • FoldGuard Alignment Guide - LZS-2-FG
  • FoldGuard Brochure
  • FoldGuard Encoder Installation Manual 1-02
  • FoldGuard Frequently Asked Questions (FAQ)
  • FoldGuard Operation Manual
  • FoldGuard System Installation Manual 1-06
  • FoldGuard System Installation Manual 1-07
  • Laser Distortion Causes and Solutions Manual 1-02
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• Manuals

  • PATA Flash Drive Installation Procedure v2
  • Pathfinder Operator Manual
  • Pathfinder Operator Manual - Deutsch
  • Pathfinder Operator Manual - Italiano

• Updating Pathfinder

  • Installing Pathfinder Updates
  • Installing Pathfinder Updates Manually (PFPC 5X00 or PFPC 6X00 Series)
  • Installing Pathfinder Updates Manually (PFPC 7X00 Series)
  • Installing Pathfinder Updates Manually (PFPC 7X00 Series)
  • Update Pathfinder

• Using Pathfinder

  • Batch Stops
  • Mirror Profiles
  • Pathfinder Parameters
  • Radius Parts and Stamping Mode

MP Series Support

• Manuals

  • MP300 Series Controller Manual
  • MP300CL Series Controller Manual
  • MP325 Manual
  • MP328 Gripper Manual
  • MP328CL Gripper Manual
  • MP338 Backgauge Manual
  • MP338DH Dual Backgauge Manual
  • MP342 Manual
  • MP343 Manual
  • MP350PFD Manual
  • MP450S Installation Guide
  • MP465 Installation Guide
  • MP465 Operator Manual
  • MP465N Operator Manual NTM
  Show all articles ( 6 ) Collapse Articles

• MP401

  • About the MP401

• Other Procedures

  • Cleaning Controller Screens
  • Solving Memory Loss and Computer Lockup Problems

Pathfinder Edge Support

• Brochures

  • Pathfinder Edge Brochure
  • Pathfinder Edge Brochure - Español

• Manuals

  • Pathfinder Edge Published API
  • Pathfinder Edge User Guide

• Using Pathfinder Edge

  • Accessing Pathfinder Edge
  • Installing TeamViewer
  • Logging into Pathfinder Edge
  • Pathfinder Edge - Profile Object Format
  • Pathfinder Edge Published API
  • Print an Approval or Production Sheet - Edge
  • Understanding Settings - Edge
  • Using Categories and Subcategories - Edge
  • Using the Profile Editor - Edge
  • Using the Profile Library - Edge
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Eclipse Pro Support

• Alert: Eclipse-COMM may be offline
• Alert: Material code XXXXXXXX does not correspond to a known material
• Checking the Status of Eclipse Pro Services
• Connect to Eclipse Pro from a Network Connected Device
• Eclipse Pro Hardware Requirements
• Eclipse Pro Release Notes
• Error: "Duplicate material codes. MATERIAL =..."
• Requesting Eclipse Pro Support
• Schedule Sync Table Definition
• Updating Eclipse Pro
Show all articles ( 2 ) Collapse Articles

Accessories Support

• Bar Code Scanners

  • Bar Code Scanner Specifications for XL200 Controllers
  • Bar Code Scanner Specifications for XL200 Controllers
  • Bar Code Scanners for Data Entry

• Differential to Single-Ended Converter (4A2A)

  • 4A2A Differential to Single Ended Converter Dimensional Drawing
  • 4A2A Differential to Single Ended Converter Guide
  • 4A2A Differential to Single Ended Converter Sell Sheet

• Encoder Issues and Length Variance

  • Encoder 10-Turn Test
  • Encoder Tracking and Mounting
  • Encoder Tracking and Mounting
  • Troubleshooting Encoder Alignment

• Encoders

  • 4805-XX and 3805-XX Encoder Cable Comparison
  • BRKT-2 Assembly STEP File
  • Encoder 10-Turn Test
  • Encoder Bracket BRKT-1 Dimensional Drawing
  • Encoder Bracket BRKT-2 Dimensional Drawing
  • Encoder Brochure
  • Encoder Sell Sheet
  • Encoder Splitter 6390 Electrical Block Diagram
  • Encoder Splitter 6390 Sell Sheet
  • Encoder Splitter 6390 Shell STEP File
  • Encoder Splitter Module 6390 Guide
  • Encoder Tracking and Mounting
  • Encoder Wheel KMW Dimensional Drawing
  • Encoder Wheel PMW Dimensional Drawing
  • KMW-12 Knurled Encoder Wheel STEP File
  • NXXXX Encoder Assembly STEP File
  • Scrap Reduction Using Two Encoders
  • Troubleshooting Encoder Alignment
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• Fiber Optic Switch (SW-FOP)

  • Fiber Optic Switch (SW-FOP) Guide

• High Speed Fiber Optic Switch (SW-FOP-L)

  • High Speed Fiber Optic Switch (SW-FOP-L) Brochure
  • High Speed Fiber Optic Switch (SW-FOP-L) Guide

• Printer Interface (6370)

  • 6370 Printer Interface Update Procedure
  • Printer Interface 6370 Brochure
  • Printer Interface 6370 Installation and Setup Guide
  • Printer Interface Sell Sheet

• Remote Display

  • Remote Display Brochure
  • Remote Display Guide
  • Remote Display Splitter Guide

• Remote Display Splitter

  • Remote Display Splitter Guide

• Solenoid Driver Module/Slammer (5840)

  • Slammer 5840 Brochure
  • Slammer 5840 Guide
  • Slammer Sell Sheet
  • Solenoid Driver Module 5840

• Tuning Rexroth Indramat Drives

  • Indraworks DS Tuning Procedure (Analog)
  • Indraworks DS Tuning Procedure (SERCOS)

Legacy Product Support

• MP Series

  • About the MP401
  • Cleaning Controller Screens
  • CMP1000 Reference Manual
  • CMP11-10 Reference Manual
  • CMP12 Reference Manual
  • MP100 Reference Manual
  • MP101 Reference Manual
  • MP101 v2 Reference Manual
  • MP103 Reference Manual
  • MP103 v3 Reference Manual
  • MP237 Reference Manual
  • MP257 Reference Manual
  • MP37 Reference Manual
  • MP38 Reference Manual
  • MP39 Reference Manual
  • MP401 User Manual
  • MP43 Reference Manual
  • MP44 Reference Manual
  • MP450 Installation Guide
  • MP450 Operator Manual
  • MP450S Installation and Technical Reference Manual
  • MP450S Installation Guide
  • MP450S Operator Manual
  • MP450Z Operator Manual
  • MP46 Reference Manual
  • MP465N Operator Manual NTM
  • MP54 Reference Manual
  • MP55 Reference Manual
  • MP550 Operator Manual
  • MP56 Reference Manual
  • MP57 Reference Manual
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• XL100 Series

  • Battery Replacement - XL100
  • Cleaning Controller Screens
  • XL100 Repairs and Technical Support Discontinued
  • XL100 Series Manual
  • XL100CL Series Manual
  • XL120 HVAC Operator Manual