Alert: Eclipse-COMM may be offline

Alert: Eclipse-COMM may be offline

This alert is given when data has appeared to stop flowing from Eclipse-COMM.

There are two conditions that can trigger this alert:

  • Eclipse-COMM has not put any production or status events on the MSMQ for 30 seconds.
  • Express does not have a connection from Eclipse-COMM.

To resolve this, confirm Eclipse-COMM is indeed running.

If this alert appears sporadically, even when Eclipse-COMM is running, that most likely means Express is enabled but no machines have been configured to use it. Change some (preferably all) machines to use Express.